gh99 Complete Terms and Conditions

1 Definitions and Interpretation

The following terms are used with specific meanings throughout these terms and conditions:

• "gh99" or "Platform" refers to the gh99.cam website, all its subdomains, and related services.
• "User" or "Member" refers to any individual registered on this platform.
• "Account" refers to the personal registration created with a username, password, and personal details.
• "Terms" refers to this complete terms and conditions document.
• "Service" refers to all online betting, casino, and gaming facilities provided by gh99.
• "Balance" refers to the total amount of funds held in a user's account.
• "Bonus" refers to promotional offers, credits, or benefits provided by gh99.

In these terms, singular words also include the plural, and vice versa. Section headings are provided for readability only and may not be used for interpretation purposes.

2 Eligibility and Age Requirement

The following conditions must be met to register and use the gh99 platform:

• You must be at least 21 years old (for those aged 21 and above only).
• You must use this service entirely of your own free will and with full awareness.
• You must have the legal right to participate in online gaming under the laws of your own country.
• You must register in your own name; registration on behalf of another person or in the name of a company is not permitted.
• If you have previously been removed or permanently banned from gh99 for any reason, you may not create a new account.
• Only one account per person is allowed; creating multiple accounts is prohibited.

gh99 reserves the right to initiate age verification at any time. If age verification documents are not satisfactory, the account may be suspended or cancelled.

3 Account Registration

Users must provide accurate and up-to-date information to complete the registration process. The following must be observed:

• All information provided at registration — name, address, phone number, payment method — must be completely truthful and accurate.
• Any changes to your information must be reported to gh99 support immediately.
• Providing false information may result in account cancellation and forfeiture of balance.
• By completing registration, you are considered to have agreed to these complete terms and conditions.
• gh99 reserves the right to reject any registration application or request additional documents for account verification.

4 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. In this regard:

• Never share your account login details with any third party.
• If you log in on a public or shared device, log out at the end of the session.
• If you suspect unauthorised access, notify gh99 support immediately.
• You are fully responsible for all activities carried out from your account.
• gh99 follows an identity verification process during password recovery.

5 Deposits and Withdrawals

The following terms apply to financial transactions on gh99:

• Minimum deposit amount: ৳200 (all methods).
• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 10–45 minutes.
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposits and withdrawals must be made only from an account in your own name; third-party accounts are not accepted.
• gh99 may request additional identity verification before processing a withdrawal.
• gh99 reserves the right to hold a withdrawal in cases of suspected fraud or suspicious activity.
• gh99 is not responsible for technical issues on the part of any payment method.

6 Bonuses and Promotions

gh99 offers various bonuses and promotional offers. The following terms apply:

• Welcome Bonus: 200% bonus on first deposit, up to ৳8,000.
• Wagering Requirement: The bonus amount must be wagered 25 times before withdrawal.
• Bonus funds may only be used for betting purposes; they cannot be withdrawn directly until the wagering requirement is fulfilled.
• A bonus offer may only be claimed once, unless the offer's terms state otherwise.
• gh99 reserves the right to modify, suspend, or cancel any bonus offer.
• If bonus abuse is suspected, gh99 may cancel the relevant bonus and forfeit associated winnings.
• VIP programme cashback benefits: Bronze — up to 0.2% cashback per week; Silver — up to 0.4%; Gold — up to 0.6%; Platinum — up to 0.8%.

7 Game Rules and Fair Play

gh99 ensures a fair and impartial gaming environment for all players. To this end:

• All game outcomes are based on a verifiable Random Number Generator (RNG) technology.
• The individual terms and conditions of each game's software provider apply.
• If an incorrect result is displayed due to a technical error, gh99 reserves the right to void that bet.
• Any winnings obtained by exploiting software bugs or errors will be considered invalid.
• In the event of a dispute regarding a game outcome, gh99's server logs will be considered the definitive record.

8 Prohibited Activities

The following activities are strictly prohibited on the gh99 platform:

• Creating multiple accounts or managing another person's account.
• Using manipulative methods to obtain bonuses (Bonus Abuse).
• Playing using automated bots, scripts, or software.
• Collaborative cheating with other users.
• Using the platform for money laundering or other illegal financial activities.
• Attempting to hack or gain unauthorised access to gh99's systems or networks.
• Registering under a false identity or using another person's information.
• Carrying out activities that damage the reputation of the platform.

If evidence of any of the above activities is found, the account will be immediately closed and all balances will be forfeited.

9 Intellectual Property

All content on the gh99 platform — logos, designs, graphics, software, text, and code — is the intellectual property of gh99 or its licensors. Regarding these assets:

• Copying, distributing, or using any content for commercial purposes without gh99's written permission is prohibited.
• Users are granted the right to view platform content for personal, non-commercial purposes only.
• Unauthorised use of gh99 trademarks or brand names is prohibited.

10 Limitation of Liability

gh99 accepts no liability for damages in the following circumstances:

• A game being interrupted mid-session due to loss of internet connection or a technical fault.
• Account details being stolen due to the user's own carelessness or negligence.
• Delays or errors on the part of third-party payment service providers.
• Unforeseen or uncontrollable circumstances (force majeure) — such as natural disasters or government directives.
• Any changes to or discontinuation of a software provider's game.

In any circumstance, gh99's liability is limited to a maximum of the value of the relevant transaction.

11 Account Closure and Suspension

gh99 may suspend or permanently close an account in the following circumstances:

• Breach of any clause of these terms and conditions.
• Registration using false or misleading information.
• Evidence of fraud, deception, or illegal activity.
• By order of a court or government authority.
• At the user's own request.

If a user wishes to close their account, they may contact us via 24/7 live chat or at [email protected]. In the case of closure at the user's own request, the user retains the right to receive any valid balance.

12 Privacy and Data Protection

gh99 gives the highest importance to protecting users' personal information. To learn about our complete data protection policy, please read our Privacy Policy. Key points:

• All data is secured through SSL encryption technology.
• Personal information is not sold or shared with third parties, except where legally required.
• User data is used for the purpose of providing gh99's services.
• Users may request correction or deletion of their own information.

13 Dispute Resolution

If any dispute arises between gh99 and a user, the following process will be followed:

• First, the user will raise the issue directly via 24/7 live chat or at [email protected].
• The support team will review the issue and propose a resolution.
• If the user is not satisfied with the support team's decision, they may request a review at a higher level.
• For disputes regarding game results, gh99's server logs will be considered as final evidence.
• Every effort will be made to resolve any dispute through friendly discussion.

14 Changes to Terms

gh99 reserves the right to modify these terms and conditions at any time as needed. In the event of changes:

• The updated terms and conditions will be published on this page and the "Last Updated" date at the top of the page will be changed.
• For important changes, users may be notified via email or account notification.
• Continuing to use the platform after updated terms and conditions are published means the user has agreed to the new terms.
• If a user does not agree to the new terms, they may request that their account be closed.

15 Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali support is available directly on the website.

Our support team is always at your service. For information on responsible gaming, see: Responsible Gaming.